comScore Comcast Keeps Customer on Hold Over 3 Hours Then Closes | The Mary Sue

Comcast Continues to Be the Worst, Keeps a Guy on Hold For Hours Then Closes for the Day

That's it. I'm switching to Kabletown!

Everyone makes mistakes, but the important thing is to learn from them. Comcast, however, doesn’t appear to have learned anything from that time a service rep repeatedly refused to cancel a customer’s service. YouTube user Aaron Spain posted a video explaining his three-hour hold session with Comcast that simply ended in them closing up shop for the day and not helping him.

Spain, like the other now-famous former Comcast customer, was calling to try to cancel service, which is evidently impossible to do with Comcast.

(via Boing Boing)

Previously in companies that are the worst

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Glen is a comedian, writer, husband, and father. He won his third-grade science fair and is a former preschool science teacher, which is a real job.