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Latest customer service Stories

Phone store staff ghosts Missouri customer over battery swap request, wastes half an hour just to kick her out: ‘All that for WHATTTTT?’

By Kopal Oct 12th
She Bought a Tripod From Best Buy That Wouldn’t Work. Then the Return Policy Left Her With Nowhere To Turn: ‘All I Wanted Was Some Clarity’

By Terrina Jairaj Sep 3rd
She Boards First While Her Boyfriend’s Pass Triggers an Error. Then Delta Allegedly Gives Her Only Two Choices: ‘How Does That Even Happen?’

By Terrina Jairaj Aug 26th
Donut Shop Staff Gets a Debit Card Thrown at Him, So He Pretends the Customer’s Card Declined: ‘They Deserve It’

By Robyn Miraflor Aug 11th
A Subway Customer Refused to Accept Being Shorted Four Cents, and People Had Thoughts

By Sky Blanton Aug 5th
Woman Records a Tense Dollar Tree Confrontation. The Manager’s Actions Leave Her Questioning What Was Happening in the Store: ‘One-Star Experience’

By Terrina Jairaj Aug 3rd
‘What Kind of Hotel is This?’: Man Checks into a Hotel in Albania. They wouldn’t Let Him Go to His Room for One Odd Reason.

By Vanessa Esguerra Aug 2nd
Subway Worker Goes to Target for Lash Glue and Cookies, but Gets Devastated by a Customer Screaming at an Employee Over Declined Card: ‘Not His Job!’

By Kopal Jul 31st
Entitled Customer Nukes Small Bakery’s Review Page After Demanding 30 Same-Day Catering Pastries: ‘We Would Have Nothing Left In-Store’

By Kopal Jul 29th
Florida Server Offers Fiji Water. Her Customer Kept Insisting on Having Spring Water: ‘I Was About to Make Everybody Drink Their Spit’

By Vanessa Esguerra Jul 27th
Furious Mom Is 60 Cents Short at Little Caesars and Tells the Employee ‘You About to Go Viral’: ‘They’re Not Obligated To’

By Terrina Jairaj Jul 24th
Texas Roadhouse Server Gets Her First Big Party. She’s Doing Her Greet When She Realizes Something About All 14 of Them: ‘So It Was Rough’

By Vanessa Esguerra Jul 15th
Chicago Woman Got to Chipotle 60 Second Late for Food She Already Paid For. Then She Started Banging: ‘Purposely Not Looking at Me’

By Sky Blanton Jul 9th
New Mom From North Carolina Was Shopping for Swimsuits at Aerie. Then She Overheard the Employee: ‘I Hope You Have the Day You Deserve’

By Sky Blanton Jul 8th
California Woman Got Her Nails Done For The First Time. The Nail Tech Judged The Style She Chose: ‘You’re Way Too Old’

By Vanessa Esguerra Jul 7th
World Cup Fans Are Showing up to Stadiums With Thousands Spent on Resale Tickets, Only to Find Themselves Locked Out at the Gate

By Terrina Jairaj Jun 29th
North Carolina Woman Asked Chili’s Server to Customize Her Son’s Sandwich. Then The Server Started Attacking Her: ‘You Are Biting My Head Off’

By Vanessa Esguerra Jun 18th
New York City Woman Tries to Go Blonde for $300. She Got Highlights Instead for So Much More: ‘I Wish I Would’ve Never Touched It’

By Vanessa Esguerra Jun 9th
Atlanta Man Walks Into Walmart to See Deodorants Locked in a Case and a Visibly Aroused Man Walking around in Loose Shorts: ‘IT IS CRAZY TOWN’

By Kopal May 21st
New Jersey woman paid over $400 for highlights. Then she noticed her stylist stopped facing her toward the mirror and said no refund

By Terrina Jairaj May 6th