Woman says she tipped 33% on a coffee order, then the driver ran off with it and threw it at her in front of her two kids: ‘My coffee was $19.70’

A customer says a delivery driver dropped off her coffee, carried it back to his car and later threw it at her while her two young children stood beside her. According to Dexerto, she described the encounter in a viral TikTok post. In the caption, she writes that the driver brought the coffee to her front door, snapped a picture and then “went running back to his car with my coffee.”

Drivers typically photograph an order to confirm a delivery. She says he tried to speed away, then ended up in a cul-de-sac and had to return down her street. The outlet states the driver threw the cup at her on that return trip. He is quoted as saying, “Your coffee is right here, I don’t want your $4 coffee.” The report says he appeared to be trying to take it.

Her own price for the order was higher. She asks viewers to pass one detail on to him, which is that “my coffee was $19.70.” Commenters urged her to send evidence to the delivery company so the driver would face consequences.

She says she tipped 33% on the order

Hours later she posted doorbell camera footage that shows the driver leaving the coffee and photographing it. The same footage shows him driving off quickly while she records him. She adds that her tip came to 33% of the order’s cost. She tagged Postmates and Uber Eats in the caption. All details come from her account in the post and could not be verified independently.

According to Uber Eats, one of the services she tagged, 100% of tips go directly to the delivery person and tipping is always optional. Its app shows a tip recommendation while ordering and for one hour after delivery, and the page suggests extra money for party-size orders or lots of stairs. It also says tips are separate from other fees and encourages tipping on every order.

Drivers and customers have ended up on camera over deliveries before. A TikToker questioned a Starbucks order delivered through DoorDash after the drink looked underfilled. A driver confronted a customer over a disputed order that the customer had reported as never received.

Tipping guidance varies by source and by order size. Toast, a restaurant technology company, states in its own guide that many drivers consider $3 to $5 a reasonable minimum on standard deliveries, with $5 more widely preferred. For larger orders, it says 15% works as a standard and 20% suits exceptional service or challenging conditions.

The guide says smaller orders may suit flat amounts and describes a hybrid approach, with percentages for larger orders and flat tips for smaller ones. For longer trips, it states drivers often suggest $1.50 to $2.00 per mile. Weather and hard-to-find addresses typically warrant higher tips, the guide adds.

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