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Latest Southwest Airlines Stories

Southwest customer accuses worker of body-shaming after being told she needs to buy 2 seats: ‘What was the issue if you were the only one in the row?’

By Apr 7th
Woman with five-month-old gets ready to board Southwest—then they tell her there’s no family boarding anymore: ‘I was standing in group 7’

By Mar 24th
‘I just kinda didn’t feel safe’: Woman tries to get on Southwest flight in Nashville. Then they tell her she needs to buy another $1,350 ticket

By Mar 21st
Woman says flying Southwest is now a ‘humiliation ritual.’ Then she reveals how a flight attendant embarrassed her on her trip to Jamaica

By Mar 19th
Woman goes to Tampa airport to catch flight. Then a Southwest worker forced her to pay for another ticket because she’s ‘wide at the bottom’

By Mar 16th
‘It’s not a full flight’: NYC woman books Southwest for 1st time since it started assigning seats. Then she has to re-buy her seat to get off standby

By Mar 14th
‘Smells like a class action suit’: Omaha woman shamed at airport over needing ‘extra room,’ vows to never fly Southwest Airlines again

By Feb 23rd
‘I have never been so mortified in my life’: Woman picks a seat on Southwest Airlines—until a gate supervisor tells her she should’ve bought two

By Feb 23rd
San Antonio woman flies Southwest and plans for new policy change. She gets put on standby anyway: ‘I would never fly with southwest airlines again’

By Feb 21st
Woman flies from Kansas City to Orlando on Southwest Airlines. Then she learns about their new seat policy

By Feb 19th
Southwest customer flies from Chicago to L.A. without problem. Then her carry-on is barred on the return flight: ‘I guess I’m getting a new suitcase’

By Feb 7th
Dallas woman checks new BÉIS suitcase before boarding Southwest flight. Then she sees what happened to it: ‘A Ross $60 suitcase has never failed me’

By Jan 23rd
‘This is so heartbreaking’: Southwest destroys woman’s $368 Beis luggage. Then she tries to file a replacement claim

By Jan 11th
Woman says Southwest FA blocked her wheelchair from boarding. But a sign says otherwise: ‘Absolutely nobody is keeping these airlines in check’

By Dec 25th
‘This sounds like a doctor visit report’: Southwest Airlines passenger catches seatmate writing journal entry. Then she sees what he says about her

By Nov 14th
‘I would sue’: Woman says Southwest Airlines flight attendant spilled Coke Zero on her MacBook and Louis Vuitton purse. What should she do?

By Sep 9th
‘Is this like a thing? I’m so confused’: Southwest Airlines pilot hangs out window to clean plane window with Sprite. Why?

By Aug 13th
‘We need to stop being polite’: Southwest passenger issues warning after male seatmate got ‘touchy’ with her. Here’s how to get a flight attendant to help

By Jul 10th
‘God forbid a working lady multitask’: Woman tries to get help at Southwest Airlines customer service desk. Then they catch her online shopping

By Jul 6th
‘Should’ve married a pilot’: Southwest pilot gets asked question by couple after flight. Then he sees the look on the woman’s face

By Jun 24th