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Latest customer service Stories

Customers accuse a Walmart employee of breaking a dirt bike inside the box, then make a ridiculous demand: ‘She act like I threw the box’

By Kopal Apr 14th
Kansas City woman gets 90-minute massage, tips $25 for it. Then the worker asks her for more: ‘I won’t be going back there again’

By Ljeonida Mulabazi Jan 19th
Buffalo woman buys $400 Coach bag. It turns into one of the most uncomfortable shopping experiences in her life: ‘The associates have no compassion’

By Charlotte Colombo Jan 1st
‘It’s a sales strategy’: Woman tries to buy birthday gift at Cartier. Then the worker takes one look at her

By Charlotte Colombo Nov 12th
‘They literally left me with 1 blanket and a cat bed’: Woman hires All My Sons movers. Then they ‘steal’ all her stuff

By Claire Goforth Jun 28th
“Edward” Is Trending on Twitter Thanks to Service Industry Nightmare Customer Stories

By Briana Lawrence May 3rd
We’re All Getting Better at Talking to Robots Now—Thanks to Customer Service

By Maddy Myers Aug 19th
Flirtatious Man Tries To Spice Up Customer Service Chat About Lost Package

By Carolyn Cox Dec 4th
Comcast Continues to Be the Worst, Keeps a Guy on Hold For Hours Then Closes for the Day

By Glen Tickle Aug 13th
British Airways Plans to Become Exceedingly Creepy

By Rollin Bishop Jul 7th