Houston man lived in his dream high-rise apartment at Brava. Then, terrible management and a potential break-in made him move out

Marc (@marc.htx) from Houston, Texas, told TikTok he was moving out of his Brava apartment in downtown Houston. He accused the building of terrible management and said he nearly suffered a break-in.

“A few months ago, a video of me simply showing my apartment view, saying that it was the most unsafe environment that I’ve ever lived in my life,” Marc told TikTok. Now that he has his deposit back, Marc is willing to share why he chose to move out of his high-rise apartment. He said Brava was supposed to be a prestigious apartment building, and he looked forward to moving in.

“But all of those amenities mean nothing with terrible management,” Marc alleged. He shared that it was his dream to live in a high-rise with a nice view. The building’s amenities, including the concierge and valet, were good additions. However, Marc still moved out because the building felt unsafe for several reasons. He gave four reasons and said he wanted to dissuade people from moving to Brava.

Feeling unsafe at his apartment

First, Marc reported strangers attempting to break into his home. On June 17th, he had three unexpected guests in the lobby who tried to go up to his apartment. Fortunately, he said the concierge informed him about the guests. Because Marc said he wasn’t expecting anybody else, he told the concierge not to let the strangers up.

Marc came down to see who they were. He learned from the concierge that the same strangers had tried to ask another resident to let them up, and that resident refused. When that resident reported the incident to the concierge, the strangers left.

“I do not know who these three men were. I tried to contact management the next day. They did not comply in letting me see the footage,” Marc alleged. To date, Marc still doesn’t know who tried to enter his apartment because management allegedly didn’t show him the security footage.

Robbed while he was away

Second, when Marc left town on June 27th for two weeks, he noticed the AirTag on his bike was no longer in his Brava apartment. Marc said he called building security. However, they allegedly told him that they had no footage of anyone taking bikes. When he returned from vacation, he confronted security about the issue, and they said they were still looking into it. They also allegedly told him Marc wasn’t the only one who had his bike stolen. But like a pair of New Yorkers whose packages kept getting stolen in their apartment complex, Marc was left without his bike.

“Turns out, although there’s three levels of security to this bike room, which is the front door, the concierge, and then the bike room door, a homeless man was let into this bike room and stole two bikes, that were the most expensive that were unlocked,” Marc alleged. He accused the building of failing to show him the security footage. Marc also claimed the only way to see the footage was to involve the police. Because it was a stolen bike, Marc said Houston City Police treated it as a low-priority incident. He said that his case is still open.

Allegedly kept in the dark by Brava management

Third, on June 7th-10th, some of the Brava floors reportedly lost power for three days. Marc said his floor was affected and claimed that some electrical wires on the top floor became corroded after a water leak a few weeks earlier. Whenever they lost power, Marc alleged that the management failed to keep him and other residents in the loop.

“We did not know what was going on because management was not updating us, specifically, about what happened and what they’re doing to fix it,” Marc said. Instead of being informed by management, he allegedly found out through word of mouth that he was eligible for a $350 hotel room reimbursement. Marc believes management deliberately hid the reimbursement because they didn’t want residents to use it.

Fourth, Marc alleged that a fake inventory form was scanned into his account when he first moved in. At this point, he has had enough of his apartment and has decided to move out. He learned that the fake form was scanned into his account, but he kept track of his documents and, contrary to the blank form, his was filled out. Marc clarified that although he isn’t dissuading anyone from moving to Houston, he doesn’t recommend staying at Brava. But not all tenants move out because they dislike their living conditions. This man believes his neighbors are leaving in droves because they couldn’t afford to stay.

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