Walmart shopper is tired of Apple Pay not being an option—so they secretly get revenge every time they use self-checkout: ‘As a cashier…’

With tap-to-pay options widely available across most retailers in the U.S., some reports say Gen Z doesn’t bother to carry around wallets anymore.

According to the New York Post, in fact, if you constantly have one on you, you may be considered old.

If you want to shop at Walmart and don’t use the retailer’s app, however, a walletless life is not really possible, as it’s one of the last major retailers that still hasn’t adopted NFC payments.

Instead, Walmart pushes customers toward Walmart Pay, its own payment system inside the Walmart app.

Customers have protested this move for years now, and one TikToker shared how they make sure the retail giant knows they’re against it.

In a video that has garnered over 1.4 million views, TikTok creator @secret.acc_554 wrote on-screen: “Pov. me asf until they get Apple Pay.”

The clip shows them at the self-checkout, tapping 1-star when the “How satisfied are you with your visit?” prompt shows up on the screen.

Why Does Walmart Not Accept Apple Pay?

Walmart doesn’t just not support Apple Pay; the company also doesn’t allow Google Pay, Samsung Pay, or even a contactless physical card.

If a customer doesn’t want to use Walmart Pay, they have to either pay in cash or insert their physical card in the card slot.

According to a report by Business Insider, the reason the company doesn’t offer NFC payments may be two-fold.

One reason may be the cost. Walmart likely wouldn’t have to pay additional charges to companies like Apple or Samsung beyond standard processing fees.

However, the retailer would have to upgrade the payment hardware to start processing contactless payments. With over 5,200 locations across the country, those costs could add up.

The second reason, the publication notes, could be data collection. When customers use something like Apple Pay, it hides key information such as credit card numbers or the name on the card. This could prevent Walmart from learning shoppers’ habits, which makes ads and offers more difficult to personalize.

Viewers’ Reactions Are Mixed

In the comments section, some viewers thought the rating negatively affects the workers. Others thought the 1-star rating was unnecessary in principle. Some came to the TikToker’s defense.

“They fire employees over this btw,” one user claimed. “Someone probably lost their job because of this.”

“Genuinely just use Walmart pay,” suggested another. “Mind you, you CHOOSE to GO to Walmart.”

“Yall defending a TRILLION dollar company is so funny to me,” quipped a third. “They got yall good.”

“As a Walmart worker! This affects our end of the year bonuses!!!” another wrote. “And me personally I need my extra money bc I only make 14 dollars an hour!!!”

The Mary Sue has reached out to Walmart via contact form and @secret.acc_554 via TikTok messages for comment.

Who Gets Hurt If You Rate Walmart 1-Star at Checkout?

Reports from employees online vary.

According to one Walmart worker on Reddit, the 1-star rating worsens customer experience in a store overall. According to them, if a manager notices enough 1-star ratings, they’ll “make employees’ lives a living hell, and make more rules that everyone including the customer hates.”

However, other Walmart employees have encouraged customers to intentionally leave low ratings.

@secret.acc_554 #walmart #applepay ♬ where you at lullaby – ٴ

As The Mary Sue previously reported, TikTok users who identified themselves as either current or former Walmart employees claimed that low ratings don’t affect associates. Instead, they alleged rating only affect manager bonus amounts at the end of each quarter.

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