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Woman Bought a Couch from Amazon. She’s Warning People Against It: ‘There Is a Spell on This Couch.’

By Vanessa Esguerra Aug 9th
‘She never called’: Woman does charge back on $360 necklace claiming she never got it. Then the Shopify seller finds her on TikTok

By Charlotte Colombo Oct 27th
‘I didn’t order anything’: Woman returns to her apartment. Then she discovers an Amazon package with her name on it

By Claire Goforth Sep 16th
‘Here’s your proof’: Customer wants to return cat food to Amazon. But first they have to prove their cat doesn’t like it

By Claire Goforth Jun 14th
Online Makeup Retailer Called Out for Promo That Looks Like Account Hack

By Brooke Pollock May 26th
Twitter’s New Buy Button Accelerates Their Journey Towards ~~the Dark Side~~ a Commerce Platform

By Dan Van Winkle Sep 8th
Amazon and Other Online Retailers Ruin Christmas with Late Packages, but There May Be an Upside

By Glen Tickle Dec 26th
ThirdLove: The iPhone App to Determine Your Correct Bra Size

By Maia Brown-Jackson Aug 14th
Store Combats Showrooming in Worst Way Possible, Charges Customers “Just Looking” Fee

By Glen Tickle Mar 26th
I Believe You Discounted My Stapler: Staples and Other Online Retailers Tailor Prices Based on Customer Info

By Steven Romano Dec 24th
Spelling Mistakes Can Be Really Expensive For Online Businesses

By Eric Limer Jul 14th