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Latest customer service Stories

Buffalo woman buys $400 Coach bag. It turns into one of the most uncomfortable shopping experiences in her life: ‘The associates have no compassion’

By Jan 1st
‘It’s a sales strategy’: Woman tries to buy birthday gift at Cartier. Then the worker takes one look at her

By Nov 12th
‘They literally left me with 1 blanket and a cat bed’: Woman hires All My Sons movers. Then they ‘steal’ all her stuff

By Jun 28th
“Edward” Is Trending on Twitter Thanks to Service Industry Nightmare Customer Stories

By May 3rd
We’re All Getting Better at Talking to Robots Now—Thanks to Customer Service

By Aug 19th
Flirtatious Man Tries To Spice Up Customer Service Chat About Lost Package

By Dec 4th
Comcast Continues to Be the Worst, Keeps a Guy on Hold For Hours Then Closes for the Day

By Aug 13th
British Airways Plans to Become Exceedingly Creepy

By Jul 7th