‘I Don’t Even Wanna Touch It’: Texas Woman Buys Bettergoods Frozen Pepperoni Pizza From Walmart. Then She Notices Something Growing on It

Bettergoods is Walmart’s newer private-label food brand, which claims to offer a more gourmet alternative to the retail giant’s more affordable Great Value products.

The brand’s offerings include coffee, ice cream, yogurt, chicken wings, frozen pizzas, and more.

However, one customer says her experience with the brand’s Pepperoni Ricotta Pizza, which she purchased at a Pearland, Texas, location, was anything but appetizing after she opened the package and discovered what was inside.

What Was Wrong With This Bettergoods Pepperoni Pizza From Walmart?

“I was gonna make these pizzas for dinner, and they’re absolutely disgusting,” TikTok creator @kenni.nailss says.

She first shows the date printed on the box: Sept. 1, 2026.

“They don’t expire until September,” she says. “We’re in August.”

Then, she pulls the pizza out of its packaging.

“Look at this,” she says. “Oh, my god. I don’t even wanna touch it.”

The pizza appears completely gray and covered in what looks like mold.

“What is this?” she asks.

Even worse, she says she purchased two pizzas, and both allegedly looked the same.

“And both of them are like that,” she says. “It is not just this one.”

She then pulls out the second pizza to show viewers.

“Here’s the other one. I don’t even wanna touch it,” she says. “But you guys can see it’s, like, so moldy and nasty. Never buying this again.”

Viewers Have Theories About What Happened

Several viewers suspected the pizzas may have thawed at some point before being frozen again.

“They were defrosted at one point,” one commenter wrote.

Another agreed. “The fridge somewhere shut down they thawed and got moldy and refrozen. Take them back,” they wrote.

However, one viewer defended the Bettergoods pizza itself and suggested improper storage may have caused the problem.

“That’s actually a real good pizza,” they wrote. “Some jerk probably just left that pizza out of the freezer and it had a hole. But bettergoods is actually making some real good food.”

Other Bettergoods Customers Have Also Complained About Mold

Other Walmart shoppers have also claimed to find mold on Bettergoods products.

In a Walmart review for Bettergoods Potato Slider Buns, one customer wrote, “These buns came moldy.”

Another shopper reported the same problem after buying three jars of Bettergoods Pineapple Chunks through grocery pickup.

“When I got them home, I found that the jars were leaking,” they wrote. “Upon opening them, I discovered mold growing on the fruit and under the lids.”

Another Walmart customer complained about Bettergoods Organic Jasmine Rice after allegedly finding mold more than once, even though the boxes were sealed.

“Terrible produce this is now the second time I have bought it and it is covered in mold,” they wrote.

What Can You Do If You Find An Issue With A Walmart Product?

Walmart’s current policy does give customers a route to a refund.

Its “Fresh Guarantee” covers produce, meat, bakery, deli, dairy, and frozen items. Walmart says customers can receive a refund for products in those categories with a receipt.

Since the Bettergoods Pepperoni Ricotta Pizza is a frozen item, it falls within that guarantee.

If you bought the product at a Walmart store, you can bring the product or packaging and your receipt to Customer Service and request a refund. Walmart’s general return policy also says most purchases can be returned within 90 days, and purchases returned with a receipt are generally refunded to the original form of payment.

@kenni.nailss Bought them at my local Walmart ?? BOTH of them were super moldy ?‍? yall be safe buying frozen pizzas ? #walmart#bettergoods#fyp#refund ♬ original sound – ????? ?

The Mary Sue has reached out to Walmart via its contact form and @realblkgem via direct messages for comment and additional information.

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