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That Time Star Trek’s Patrick Stewart & William Shatner Tweeted About Horrible Time Warner Cable Service

Dammit Jim!

Last week, I was delighted to find out Star Trek: The Next Generation’s Sir Patrick Stewart was not only on Twitter, but his username was @SirPatStew. I marveled at him having the same problem many Brooklyn, New York residents have (he recently moved there) – horrible service from cable companies. In this particular instance, Stewart was complaining about Time Warner Cable and it just so happens William Shatner has been shaking his fist at the same company from the West Coast. 

Here was Stewart’s original problem with Time Warner:

When the company replied with a generic tweet most people get when dealing with customer service on the social networking site, things got more interesting.

Then things just got downright nasty when Time Warner realized who they were dealing with and attempted a Star Trek joke, using Stewart’s famous line against him:

Fans of the acclaimed thespian jumped to support him, not just because it was a crappy situation, but because many of them had been their themselves. But one surprised me – Shatner.

And perhaps that was all he needed to hear. Stewart went with a different company for his television provider.

No word on whether or not Shatner was able to use his influence to get Time Warner to help him but I think we can all learn a good lesson from this – don’t screw with SirPatStew.

(via Uproxx)

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Jill Pantozzi is a pop-culture journalist and host who writes about all things nerdy and beyond! She’s Editor in Chief of the geek girl culture site The Mary Sue (Abrams Media Network), and hosts her own blog “Has Boobs, Reads Comics” ( She co-hosts the Crazy Sexy Geeks podcast along with superhero historian Alan Kistler, contributed to a book of essays titled “Chicks Read Comics,” (Mad Norwegian Press) and had her first comic book story in the IDW anthology, “Womanthology.” In 2012, she was featured on National Geographic’s "Comic Store Heroes," a documentary on the lives of comic book fans and the following year she was one of many Batman fans profiled in the documentary, "Legends of the Knight."