Customer Demands Extra Alfredo and Gets Banned From Domino’s. Then He Allegedly Threatens the Teenage Manager With SA: ‘He’s Screaming’
Sir, it’s literally Alfredo
Restaurant workers deal with customer complaints all the time, and most end with a simple fix. But there isn’t much an employee can do when a customer keeps demanding something the restaurant won’t give them.
That can become a bigger problem when the customer refuses to let it go. One Domino’s customer allegedly kept complaining about the amount of Alfredo sauce in his pasta, to the point that employees already knew who he was.
TikTok creator and former Domino’s manager Rae (@definitelynot.rae) claims things finally went too far during one of her night shifts. After the customer learned he could no longer get delivery, what started as another complaint quickly became much more serious.
Over pasta, really?
Rae explains that she became a Domino’s manager the night she turned 18 and was around 18 or 19 when the incident happened. At the time, she was running a night shift with only one or two drivers.
The customer was already familiar to employees. Rae claims he regularly ordered one or two pasta Alfredos and would call afterward to complain that there wasn’t enough sauce. It happened so often that she recognized his phone number and address.
According to Rae, Domino’s used specific portions for the pasta. She remembers it being around four ounces of Alfredo with 5.5 ounces of noodles and two ounces of chicken. She also claims adding too much sauce could prevent the pasta from cooking properly in the conveyor oven.
Eventually, the problem went beyond complaints about his food. Rae alleges that the customer had verbally harassed multiple drivers, including one woman who refused to deliver to him after he screamed in her face. When he called one night because he couldn’t place a delivery order online, Rae checked his information and realized he had joined the list of customers blacklisted from Domino’s delivery.
Rae offered to let the man pick up his order instead, but he refused. He allegedly became increasingly angry and demanded to speak with someone else. Rae eventually hung up, but that didn’t end the conversation. She claims he called back at least 15 times.
At first, Rae continued explaining that she couldn’t send him a delivery. Eventually, she started answering and immediately hanging up because she knew he was going to scream at her.
When she finally told him there was no reason to keep calling, the situation allegedly became much more serious. “He’s screaming,” Rae recalls. “I’m gonna come in there and make you suck my…” She cuts off the final explicit word while retelling the threat, which she claims he repeated over and over.
She says she was left speechless before eventually hanging up and locking the doors. When one of her drivers returned, she let him inside and explained what had happened. Rae claims she was so scared that she closed the store about an hour early.
An angry customer can quickly become more than just a difficult order for restaurant workers. Threats against restaurant employees can turn an ordinary shift into a safety concern, which is exactly where Rae claims this interaction was heading.
Looking back, Rae admits she should have called police. She says the incident also made her afraid to work alone afterward, with her boyfriend sometimes sitting in the office during her late shifts. Viewers agreed that the situation should have been taken seriously.
“u should call the cops,” one person commented. “u just call the cops and give them his address simple as that,” another wrote. One former Domino’s driver also shared their experience with blacklisting a customer, writing, “I had someone’s dog bite me as I was walking back to my car. then got mad because they got black listed for delivery.”
For Rae, the experience left her with a lesson she wishes she had understood as a young manager. “You can’t please everyone.” The details of her story have not been independently verified.
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