Woman books $3K Denver Vrbo for her bachelorette party. Then the owners act shady when she asks to see their reviews: ‘Vrbo please make things right’

A Colorado woman booked a Vrbo that ended up costing her more than just its base price—it cost her some level of sanity. 

Megan (@youaremeganmehappy), a social media content creator from Denver, posted a video that received more than 12,000 views about her “Vrbo” from “hell.” She explained that she and her fiancé booked a Vrbo to have a joint bachelor and bachelorette party, only for them to run into a number of issues upon arrival. 

Red flags—such as the fact that the Vrbo didn’t allow guests to review the property after their stay and the fact that it wasn’t publicly available online—didn’t stop them from ending up in a haphazard situation. 

The first red flag with the Vrbo

Megan referred to the listing as an “Airbnb,” although she clarified in her description that she stayed at a Vrbo rental home. She booked the property as part of a celebration of her upcoming nuptials alongside her fiancé, which came with a $3,000 price tag. 

Immediately upon arriving at the rental house, the group ran into issues. The door to the property would not open. Megan’s group tried to get inside to no avail. “We type in the code, doesn’t work. Type in the code again, doesn’t work,” she said. So they sat for 30 minutes trying to call the property owner. 

“Literally spam-called her for probably 30 minutes trying to get into this [expletive rental house],” she said. 

After repeatedly calling and texting, they finally heard back from the property owner. They gave Megan a code, but it still did not give her group of 16 individuals access to the property. Eventually, however, they got in.

An issue with the air conditioning

As soon as Megan stepped inside the property, she noticed that it was hot. Too hot for the air conditioning to be on. So Megan turned on the unit, only to realize that it barely cooled the property. 

“Mind you, the thermostat was reading 90-plus inside the house when we got there,” Megan said. “It was hot as [expletive].”

Once again, Megan started to call the rental house host. The host proceeded to tell her that they might not be able to get someone out to fix the unit. Surprised, Megan began to reach out to Vrbo’s customer support. But she said the support team was of little use. 

It’s unclear if Vrbo mandates that rentals match their given descriptions, but the site does allow customers to sort through rentals based on whether they have air conditioning. Vrbo also has a reporting mechanism for customers to discuss discrepancies with any given property.

Megan ping-ponged between customer support and the property owner as she tried to find a solution. 

“We’re here for two nights. The first whole day was miserable,” Megan said. “We paid $3,000 and we are staying in this. Like, we were better off staying in a [expletive] hotel. And everyone’s getting grumpy because it’s hot as [expletive] in there.” 

The next day, a person came to fix the air conditioning unit at around 10 a.m. According to her, the man told her that the air conditioning unit wasn’t actually a centralized AC. It was a swamp cooler with vents. 

@youaremeganmehappy @Vrbo please make things right #airbnb #vrbo #airbnbreview #badreview #denvercolorado ♬ original sound – youaremeganmehappy

Other issues with the property

Megan found herself forming a list of issues with the property. The house promised mini golf outside, which “looked like it had been outside in the Colorado elements for like eight years.” Fans, pool ladders, and amenities were broken, which meant none of the guests could use them. 

In a second video, she explained that the pull-out couch, which was supposed to be in an office, was actually in a basement. “It was like one of those [expletive] boneless Temu couches that … It was not a pull-out couch,” Megan said. 

There were two showers in the entire property, and Megan discovered upon arrival that one of them didn’t work. Pool toys, which guests were allowed to use, were covered in dust. Overall, Megan found herself dreading the stay. She told her audience that it was a “miserable” experience. 

Commenters tell Megan to call Vrbo

Many viewers agreed with Megan and said the Vrbo property did not properly accommodate the group. 

In Megan’s first video, for instance, she posted a photo of the “TEMU” couch that she said was listed as a “pullout” for “two people.” 

“Everything in that [expletive] house was 100% purchased on Temu,” a commenter said. Temu has received flak for its low-quality furniture items. Online, people have recalled receiving Temu furniture that came with bed bugs, marking it as a less-than-desirable furniture option for rentals.

Another commenter added, “The pictures look completely AI…” 

As of this writing, Megan hasn’t reached a resolution. She has, however, filed a dispute with Vrbo.

The Mary Sue reached out to Megan via TikTok direct message and Expedia Group, the parent company of Vrbo, via email for comment.

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