A Frontier Airlines passenger receives a refund message that includes his actual flight details. Then he reveals it’s a scam: ‘It’s messed up’

Some scams are easy to recognize, and a lot of the reason why is that they’re well-known or too ridiculous to believe, such as the prince who wants to give you a cut of his money if you pay some fees first or the romance scams that ask for money to help them leave their current partner for you.

However, other scams have become sophisticated enough that it can be difficult to notice you’re being scammed, which is why Jay Ayers (@jayayers3) shared details about a newer scam that’s rather tricky.

If you’ve been a passenger on a Frontier Airlines flight recently, you want to be on the lookout for the promise of a refund. It’s possible you could get an email if you’ve ever taken a Frontier flight in the past, regardless of how recent it was.

Scammers are targeting Frontier Airlines passengers

Jay noticed an email in his inbox saying that there was a billing adjustment, and he could get a refund. He had the email as the background of his TikTok, and it showed that he would allegedly be receiving almost $400. The email included actual flight details for a Frontier Airlines flight he took.

Then, Jay scrolled down and saw the button asking him to confirm his card details to receive the refund. While he said that he was used to this kind of scam, he also said, “I’m not gonna lie, it was kind of good. But it’s messed up, and they’re trying to get you to put your card info in.”

He said he could see this scam getting somebody to put in their card info, so he ended his video by asking people to be careful.

Frontier Airlines is aware of the scam

While some companies might not be aware of scams using their name when the scam is new, Frontier Airlines posted that they’re aware of an active phishing email scam. They wrote, “We are aware of an active email phishing campaign targeting our customers. Frontier Airlines does not email customers requesting flight, reservation, payment, or contact detail information. Do not respond to any email seeking this type of information.”

Frontier then continued the post with a list of what they will never ask for, and that anybody who’s uncertain should go through the Frontier website or app, or call their number.

One commenter on Jay’s video reported that they just got that email, saying, “Frontier just emailed me about this scam like 10 minutes ago.”

Another commenter admitted that the email got them, saying, “I literally fell for it. I’m so annoyed!” Jay replied to this person and told them to change their cards.

If you believe you might’ve been scammed, contact your credit card company as soon as possible. It can also be worth visiting each credit reporting agency (Experian, Equifax, and TransUnion) and freezing your credit if you’re in the United States. Otherwise, always check sources when you’re asked to provide personal or financial information.

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