Philadelphia woman sent $2790 to a personal shopper for Givenchy boots. She waited for a tracking number, but it never came

Content creator Lilfish (@_lilfish) from Philadelphia recalled wanting to buy the trendy Givenchy Shark Lock boots back in 2021. Instead, she didn’t receive her package because a popular personal shopper allegedly scammed her.

Lilfish told TikTok that the incident happened in 2021 and that she has already learned her lesson about money. But back then, she wanted to purchase the latest Givenchy Shark Lock boots. However, other people also wanted the boots, so they became difficult to source. Lilfish alleged that the shoes were sold out in seconds.

“It was so hard, you couldn’t even work with an associate,” she recalled. Lilfish said the boots were sold out before they even reached the physical Givenchy stores. She tried to get the boots firsthand, but to no avail. Lilfish told her friend about her situation, and her friend mentioned a personal shopper, ‘Life of Chloe,’ on Instagram. The personal shopper allegedly had the boots in stock, so Lilfish looked her up.

Lilfish assumed that her friend had already bought from Chloe. She followed the personal shopper but didn’t ask for the boots right away. She watched the account’s posts for a while, and then Givenchy released the gray colorway of the Shark Lock boots. Chloe allegedly posted that she had size 36 Shark Lock boots, which coincidentally were Lilfish’s size. So, Lilfish messaged Chloe and asked her if she still had the boots available. Chloe allegedly replied immediately and confirmed that she still had the boots. She also allegedly said shipping takes two to five business days.

She paid, but allegedly received no Givenchy boots

Lilfish asked about the payment method, and Chloe allegedly said via chat that she sends invoices through Zelle. Even though Lilfish didn’t have Zelle, she was willing to download the app. But because Zelle wasn’t available to download at the time, she used Zelle through the Chase Mobile app. Lilfish proceeded with the transaction and tried to send the entire $3,000. However, the app allegedly wouldn’t let her send the full amount.

She told Chloe about the situation and asked if it was okay to send $2,000, then the rest the following day. Chloe agreed, and Lilfish allegedly sent $2,790 in total to the personal shopper. Chloe thanked her and allegedly reassured her that she would send the boots. A few days later, she didn’t hear from Chloe. So, Lilfish messaged her again. Since sending the money, she alleged that the personal shopper’s replies got slower. Chloe allegedly excused herself, saying she was still waiting for the tracking number. At another time, she allegedly said she was still waiting for the Givenchy boots to ship from overseas.

“First, you were saying that you had them. But then, you say that you had to order them from the Givenchy store,” Lilfish alleged. She thought she would receive the package immediately, given the shipping timeline Chloe allegedly gave her. Like this Florida woman who kept waiting for her $75 parcel, Lilfish kept waiting for the tracking number.

Losing a customer

Lilfish paid for her boots on October 27th. By November 8th, she was allegedly still asking Chloe for a tracking number. The personal shopper allegedly promised to give it by Thursday of that week, but Lilfish claimed that she still didn’t receive one. On November 27th, the boots allegedly did not arrive, and Lilfish asked Chloe for a refund. Chloe allegedly refused her refund request. She was livid with the response, and Lilfish said she tried disputing the transaction with Chase Bank. But she alleged that transactions through Zelle couldn’t be disputed and that she tried to do so.

Frustrated, Lilfish said that she posted about the personal shopper on Instagram, calling her a “scammer.” Lilfish alleged that Chloe contacted her and asked her to take the post down to protect her reputation. Lilfish refused to take the post down until she received a refund. On November 24th, the personal shopper sent a screenshot and told Lilfish that she had been refunded.

“Great! Or so I thought,” Lilfish commented. She alleged that Chloe’s screenshot was fake and that she didn’t receive the money. After she sent the screenshot, Chloe allegedly blocked her. Lilfish was unsatisfied, but she isn’t the only shopper whose refund fell through. On a related note, a woman allegedly lost $500 on the Aritzia app after a failed shopping spree.

The Mary Sue asked the personal shopper involved for comments regarding the allegations against her. This article will be updated after her reply.

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