Woman Shows Up to an Airbnb With Her Suitcases and Dog. Then She Finds Out the Owner Didn’t Rent Out the Home: ‘Never Listed It’
This wasn't the first time the incident happened to her.
When booking an Airbnb, the typical stories one can expect from guests’ experiences involve them realizing a falsely advertised listing, issues with the rental, or, in some cases, uncovering a suspicious hidden room. However, a woman seemingly didn’t expect to arrive at an Airbnb only to discover the home was never rented out by its owner.
Canadian content creator Alysha (@lyshaface) shared in a video on TikTok that she allegedly found a “strange” woman outside her home, carrying multiple pieces of luggage and her dog. The woman claimed that she rented Alysha’s house on Airbnb—leaving the TikToker baffled, as she never listed it on the app.
According to Alysha, the incident happened on a prom night when her eldest daughter and her friends were getting ready. One of Alysha’s friends had allegedly made her aware of the situation and asked, “Alysha, are you aware that there is a lady and a dog on your driveway with, like, an obscene amount of suitcases?”
A home that was never rented out
Alysha, seemingly confused by her friend’s question, said she immediately went outside to confront the woman—who also seemed puzzled about the situation. “She’s like, ‘Is this not an Airbnb?’ And I’m like, ‘No, this is my house,’” Alysha said.
Alysha was allegedly shown the listing on the app, to which she confirmed was her house listed. “It is in fact my house. It is pictures of my house fully furnished. The way my house used to look,” Alysha said. “But the pictures that were used in the app [were from] when I rented it.”
Alysha said she wondered if her house had been previously rented out on Airbnb before she moved in after seeing the listing, which prompted her to call her landlord and inform them of the situation. “My landlord’s like, ‘Nope, not me. Like, I don’t even have the Airbnb app,’” Alysha said.
According to Alysha, she and her landlord weren’t aware of who was managing the property listing, but she claimed to have sent the listing to her landlord so they could report the issue to the app. Alysha said the woman had also contacted Airbnb to explain the incident; however, Alysha alleges that the conversation hit a few bumps.
“This girl calls Airbnb, and Airbnb is like, ‘So, what? You just wanna cancel the listing?’ And she was trying to explain, like, this is not an Airbnb. This is somebody’s home,” Alysha recalled. Airbnb supposedly kept questioning the incident and had asked them if they were sure it wasn’t just “a shared living situation” and whether they read the listing properly.
This isn’t Alysha’s first Airbnb guest
This isn’t the first time a woman was seemingly scammed due to a property listing. One woman thought she was getting a rental that boasted five bedrooms and a pool, only to find a camper awaiting her instead.
According to Alysha, she had also called Airbnb to ask why her house was listed, but the representatives had allegedly denied her any information as the listing wasn’t on her account. “Cool. So, you’re going to keep sending random strangers to my house?” Alysha asked.
Surprisingly, this wasn’t the first time Alysha had a run-in with an Airbnb guest. Alysha claimed that a similar incident happened to her on Dec. 26, when a man had shown up, circled her property, and looked through her windows—only to discover that he rented the house through Airbnb as well.
Viewers were left puzzled about how a house was listed without the owner’s consent, and even questioned Airbnb’s verification processes. “How tf does Airbnb not require some sort of documentation to prove ownership of the property? Ugh,” one comment read. “So what you’re saying is: AIR BNB IS NOT TO BE TRUSTED.”
Some viewers urged Alysha to take a legal route with this incident: “air bnb: it’s not your account, so we can’t give you info me: okay, I’ll get my lawyer to get the info in discovery.” Another said, “Sue air bnb punitive damages will make them fix the problem if they are high enough!”
The issue was allegedly resolved after several hours, with Airbnb eventually offering the woman a refund and a $35 discount. Alysha said the woman was able to book another place, and claimed to have driven her to the other property to help.
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