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Meanwhile...

Oh No They Didn’t: Chick-Fil-A Begins PR Meltdown With Attempts to Label the Muppets as Endangering Children


If you were on the internet at all yesterday, you’re probably already aware that, according to reports, signs like this have been cropping up in Chick-Fil-A locations around the country, explaining to customers that the reason why their kids meals are coming without toys is because the Jim Henson Co. manufactured puppet parts that are dangerous to children.

That is, it’s not a petty reaction to the Jim Henson Company announcing that they would no longer be partnering with Chick-Fil-A in the future and would be donating the proceeds of their latest business transaction to GLAAD, following the admission by Chick-Fil-A’s president Dan Cathy that his company was unashamed of and unafraid to continue their monetary support for anti-marriage equality organizations considered hate groups by the Southern Poverty Law Center.

And if some internet photos from a couple locations aren’t enough to convince, Tiffany Greenway of Chick-Fil-A Corporate Public Relations gave this statement to ThinkProgress.org:

We can confirm that it is true that Chick-fil-A voluntarily withdrew the Jim Henson kids meal toys nationwide because of a potential safety concern. This is unrelated to the Jim Henson announcement.

Henson Co. made their announcement this past Friday, and while the notice in Chick-Fil-A stores is dated the day before, the company’s reframing of the “recall” as a “withdrawl” without elaborating on specific incidents of injury or finger-sticking raises a lot of eyebrows. Combine that with the obvious fact that Henson Co. probably didn’t make the decision to break off a lucrative business relationship and then announce it in less than twenty-four hours, and then combine it with the discovery, by the eagle-eyed gaze of the internet, of what looks a lot like a Chick-Fil-A sockpuppet on Facebook propping up Chick-Fil-A’s accusations against Jim Henson Co. — oh, you missed that?

Gizmodo covers it well here. Essentially, an eight hour old Facebook account purporting to belong to an eighteen year old girl lept to defend the fast food retailer when commenters accused it of lying about the true reasons for the toy recall. I say purporting, because it was using a Shutterstock photo as a user picture and has since been deleted entirely. Chick-Fil-A officially denies that the person who created the account was connected to them, but, as Redditors have pointed out, the stock photo used was without watermark, meaning that somebody paid for it, which only seems likely if the person behind the account was not paying for it out of pocket: free photos of teenage girls are not exactly scarce for the googling.

It would seem that while Chick-Fil-A has no problem with creating a public image of being against basic civil rights for millions of Americans, it’d rather that people not think that they were on the wrong side of a fight with the Muppets. And I don’t blame them. I remember the last time a fast food chain went up against Kermit and Co.

Of course, if you’re looking for an even weirder recap of the whole situation, Taiwanese news outlet NMA World Edition (the folks who do the weird computer animated recaps of American political scandals) have created one that I’m sure will offend nobody.

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  • http://www.facebook.com/profile.php?id=550025357 Tony Burnett

    ‘The Muppets” are owned by Disney, and have been since 2004. 

  • Anonymous

    First of all, what kind of kid would be hurt by a finger puppet? Second, isn’t it fraud or something like that to accuse another company of creating dangerous toys without any (verified) proof?

  • Anonymous

    I really do attempt to accept all beliefs and apparently, marriage inequality is propped up by Christianity (although, the debate of whether it’s stated in the Bible lives on.) I do have a very serious problem with a company using religion to make sales- which is what Chik-Fil-A is doing. I also have a very big problem with the CEO calling people who think differently than him “arrogant.” I actually find that more than a little arrogant. It is with a heavy heart that I will abstain from Chik-fil-A. They can go eff themselves, if you know what I mean.

  • http://pulse.yahoo.com/_R7GVNIKWG3S2UTHEQOMSZXT4M4 Anna B

    To be fair, my cousin, when she was a baby, got her finger injured by a mitten. Basically, they save her finger before it could be amputated, but her nail has never grown back. 

    That said, Chick-Fil-A’s spin doctoring is so obvious in this case that on that alone, people ought to question if their food isn’t just as dishonest.

  • http://pulse.yahoo.com/_R7GVNIKWG3S2UTHEQOMSZXT4M4 Anna B

    You missed a good opportunity there to say, “They can go cluck themselves.”

  • http://twitter.com/BrightBlueInk Inky

    As a Christian, I’m supremely disappointed in Chick-Fil-A. I don’t support their anti-gay marriage stance at all, but I would’ve hoped that their response to the Henson company pulling their support would’ve been to just be honest that their views would sometimes get them into hot water with people and other companies. I would’ve respected them for standing by their beliefs, even if I completely disagreed with them. This is a cowardly, petty, childish response, and any faint, lingering respect I have for the company is gone.

  • http://twitter.com/PositivelyB Captain Beatrice

     Can I ask for the story behind the mitten incident? Because my co-worker and I have been debating how that could possibly have happened.

  • Anonymous

    My daughter got her finger caught in the thread affixing the button eyes of one of her stuffed toys.
    Children have an amazing ability to find ways to rack themselves.

    I still think this story is a bunch of snuffleupagus-poodoo, however.

  • Terence Ng

    They didn’t say it because Camilla the Chicken has it trademarked.

  • SC Lady

    I’m sitting here with one of those Muppet toys right in front of me. (Don’t judge too harshly, this was from a kid’s meal purchased before this all blew up, and I admit being completely ignorant. BUT ANYWAY.)

    Basically, it’s a plastic base with small slits to hold cardboard decorations — sort of like a Mr. Potato Head but not a potato, and the eyes and mouths all look very Muppety. The slits are far too narrow for fingers to enter, even tiny infant fingers.

    There is a hexagonal hole in the base, however, which could potentially fit a child’s finger and even possibly get stuck. HOWEVER, the base splits in half (turning into a case where you can store the various cardboard decorations) through that hole. If a kid did stick a finger in to the point where it couldn’t pull back out, then the kid (or any nearby adult) could simply pull the base apart and the finger is free.

    So, unsurprisingly, the safety issue seems to be a complete fabrication.

  • http://pulse.yahoo.com/_R7GVNIKWG3S2UTHEQOMSZXT4M4 Anna B

    The mitten was knitted and there was probably a loose thread in there already. It basically got wrapped around her finger and somehow tightened. I can only guess that the wiggling around of her fingers caused this. When the mitten was removed, her finger was black and blue. It was kinda heartbreaking, but fortunately, the finger survived–not her fingernail, though.

  • Anonymous

    Take away childrens toys. Oh yeah, you sure taught them! How awful is this? The blogger missed the real story. The Jim Henson company is taking toys from the hands of children because of the political infighting of adults… I have respect for Jim Henson, and I’m sure he’s turning over in his grave right now.

  • Anonymous

     Actually, it’s Chick-fil-A that is taking away toys from children because of adults–the partnership with the restaurant was not yet due to end.

  • Anonymous

    Damnit. How could I even miss that? Hats off, Anna. That’s top shelf.

  • http://twitter.com/eshowoman Friday Foster

    Lying, such a Christian value!

  • Anonymous

    Jim Henson is looking at the bigger picture and don’t want to be associated with Bigot Chicken. I support them and wish I could get hired at Chick-fil-A in the next 24 hours, just so I could quit dramatically.

  • Anonymous

    My sister got her hand stuck in a VCR once. 

    Just thought I’d share a humorous “hand stuck” story…

  • Anonymous

    It’s definitely not a petty response — it’s a defamatory and actionable one. Henson Corp has an easy defamation lawsuit here.

  • Anonymous

     Actually, they decided not to associate with Chick-fil-A in the *future* but were planning on honoring the current contract. It’s the restaurant that has chosen to pull the toys.

    Also, Jim Henson was cremated.

  • http://www.facebook.com/philip.hanan Philip Hanan

    No Muppets?  Is it because they have a Rainbow Connection?

  • http://www.facebook.com/philip.hanan Philip Hanan

    No Muppet Finger Puppets due to the chance that a kid will place one on their middle finger, show it to their parents, and the parents will be offended and try to sue Chik-Fil-A.

  • Darcy Cohen

    CFA was getting phone calls from parents WAY BEFORE the comments made by the CEO. The safety hazard of the toys had absolutely nothing to do with their decision to withdraw from a business partnership with CFA.

  • Anonymous

    They’re taking on Disney. That is either really gutsy or really dumb. Either way, lawyer up, idiots.

  • http://twitter.com/ThatDealDiva The Couponess
  • http://www.facebook.com/EricZombie Eric Bellesfield

    Darcy… you seem to be the only one defending Chic-Fil-A here.  And besides myself, you seem to have only made one comment in the entire existence of your account.  You wouldn’t happen to be a PR rep, would you?

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