Kentucky man goes to Buffalo Wild Wings. Then he orders a popular menu item—and can’t believe what he gets: ‘The bdubs fall off needs to be studied’

A Kentucky man ordered Wild Wing’s Buffalo Chips and Cheese. He was shocked when the server brought them to him. The video prompted many negative reviews of the franchise.

In a viral TikTok video that racked up over 451,000 views, user Alex Schoettmer (@igobyalex_) shared a shot of the dish he received and gave it a poor review.

“What the hell is this?” the man began in the video. “These are supposed to be chips with cheese.”

While speaking, he flipped his camera to record the appetizer.

It appeared to not have very much cheese on it.

“This is why it’s 6:51pm and there are like four people in the B-Dubs,” the man continued.

Alex’s “honest review” appears to have struck a chord. Other users flocked to the video’s comments section with negative things to say about the restaurant.

Commenters Trashed The Franchise

In the video’s comments section, the general consensus was that the quality of the food has been in decline for some time.

“The bdubs fall off needs to be studied,” user Orie Fischer commented.

“Food stopped being good after 2019-2020,” user Bvale wrote.

“Used to be good 20 years ago,” another said.

Others blamed the restaurant’s alleged food quality decline on ownership decisions.

“Private equity strikes again,” user J-Dizz added.

Did Buffalo Wild Wings’ quality decline?

The conversation about the “decline” of Buffalo Wild Wings has been ongoing for some time.

On a Reddit post, one user got straight to the point and dissed the restaurant.

“Buffalo Wild Wings sucks,” user u/radioactiveglutes wrote on a post that received hundreds of comments.

The user complained that the restaurant not only has “garbage” wings, but also does not offer good customer service.

“I’ve given em multiple chances thinking ‘it’ll be different this time’ but nope wrong every time,” the user wrote. “I think it’s overly hyped.”

“Like any other chain restaurant they started off pretty good then as they spread the quality drops as it becomes more about profits then quality,” user hendrix320 said.

Other posts across social media also dished out negative reviews of the franchise.

What is the chain’s origin story?

The restaurant was first opened in Columbus, Ohio, and offered wings similar to those found in a local bar in Buffalo, NY.

Founders Jim Disbrow and Scott Lowery were best friends who craved New York-style wings after moving from New York.

So the pair decided to open their own eatery, “Buffalo Wild Wings & Weck,” near Ohio State University in 1982.

The restaurant became known for its different wing sauces, different beers and affordability.

Eventually, the local restaurant was able to grow into a nationwide chain.

For decades, the chain racked up significant profits, but then something changed in 2017.

That’s the first time Buffalo Wild Wings experienced a dip in profits.

Chicken wing prices had increased due to a shortage. Young people also began to eat at home more and a larger number of restaurants began serving wings, so there was increased competition.

The increase in negative feedback about the wing franchise does seem to coincide with the store facing rising costs.

While it is unclear if the food quality has definitely declined, the internet definitely has a bone to pick with Buffalo Wild Wings.

@igobyalex_ #bdubs #wingstop #chickenwings #foodreview ♬ original sound – Alex?️

The Mary Sue contacted Alex Schoettmer via email and Buffalo Wild Wings via contact form for comment.

Have a tip we should know? [email protected]