Delta loses men’s luggage. Then they finally get it back after 5 days—and see what happened to their Louis Vuitton bag, perfumes: ‘This bag is $1700’

An airline losing your luggage containing all of your essentials is every traveler’s nightmare. But it’s worse if it arrives thoroughly wrecked. But this married couple experienced the worst of both worlds after waiting five days for Delta to return their Louis Vuitton perfume bag, only for it not to arrive in one piece. 

What Did Delta Do To Their Luggage?

“So Delta lost our luggage,” TikTok creator Anthony (@anthonyreactsss) and his husband Paul start the video in unison. “It’s five days later. Three in the morning in France. It got delivered earlier today, and we’re opening it for the first time.”

Immediately, Delta’s transportation proved not to be a smooth one. “All of my perfumes are broken, and my Louis Vuitton perfume case is [expletive],” Paul says.

Then, Anthony unveils the ruined perfumes, which are splattered with an unknown substance. However, his husband’s perfume bag is even more butchered. When he opens it, the bottom melted with a gaping hole.

The red, gooey remnants can presumably be what stained the perfumes.

“It’s literally stringy,” the content creator says, picking up the fibrous red pieces. Despite the damage, Paul is more upset about his name-brand bag because of the pretty price tag. “This bag is $1,700,” he remarks.

Needless to say, the couple is angry. “Now, Delta, with you being the best airline in America supposedly, how do you lose luggage for five days and then do this?” Anthony asks. “These were all wrapped up. Like, who went through my perfume bag?”  

Viewers Are In Disbelief

Many in Anthony’s comments section were baffled by the condition of the belongings.

“Lemme throw hands at delta cuz what do you mean they destroyed a $1700 louis bag?!” one viewer commented.

“Ur luggage quite literally fell from the plane mid air cuz no way every single perfume is broken,” another half joked.

“What did they do to melt the interior of that bag? Delta please come forward!” a third demanded.

Moreover, others urged them to reach out to the airline to receive compensation.

“Call them. They have to refund you for your missing luggage and they have to pay for the perfume and the lush,” one commenter suggested.

“Report it and make them pay you back from an itemized list of the cost of each perfume + the bag because someone definitely went through your belongings,” a second echoed.

Although it’s not foolproof, possessions damaged in transport do happen. In January, one woman’s $368 Beis bag became ruined on Southwest’s checked bag carousel. A couple of months later, another woman’s suitcase was wrecked beyond repair during a Delta flight. Of course, there’s a story from a year ago where a woman’s suitcase split in half on JetBlue’s baggage claim.

What Does Delta Do About Damaged Luggage?

Passengers flying domestic must file a claim within six hours of arrival, whereas international passengers have a week. From there, they must submit documented evidence of the damage and its value. After all documents are in, Delta will review them and reach out to discuss the case.

If you qualify for reimbursement, they will award $4,700 per passenger domestically and $9.07 per lb. or $640 per bag internationally. In the same vein, this isn’t a guarantee. According to Delta’s website, they do not assume responsibility if the damage or delay is due to improper packaging or a security search by local, state, and federal agencies.

As of this writing, it’s unknown whether Delta resolved the issue.

@anthonyreactsss So Delta lost our luggage… #perfume #broken #fragrance #anthonyreactss #paulreactss ♬ original sound – AnthonyReactss

The Mary Sue reached out to Anthony via email and TikTok comment as well as Delta Airlines via press email.

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