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Woman Shows up To Cancel Her Anytime Fitness Contract. They Tell Her She Owes Two Extra Months She Never Agreed To: ‘It’s $250 To Cancel It’

Read the fine print.

A fitness influencer just exposed a wild loophole in her Anytime Fitness contract that could cost her an extra $250 she never agreed to pay. Jenner, @jennerfit on TikTok, shared a frustrating storytime video in December 2025 about her attempt to cancel her gym membership. She followed all the rules, gave a 30-day notice, and showed up to finalize the cancellation near her contract’s January 8, 2026, end date. 

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That’s when things took a bizarre turn. Staff told her the membership wasn’t actually ending until March because of two “free months” she earned for consistent attendance. The catch? Those free months apparently extended her contract by two paid months, adding $250 to her bill without her consent. Jenner was shocked. In her nearly four-minute video, she walked viewers through the confrontation, calling the practice confusing and unfair. 

“I didn’t sign anything saying that if I got two months free, I’ll pay for two more extra months,” she said, clearly frustrated. The situation escalated when the employee allegedly told her to leave the office, leaving her stuck in limbo. “I have to come here to sign papers to cancel my gym membership, but you’re gonna tell me to get out of your office? So how am I supposed to cancel my gym membership?” she asked in the video.

The ordeal left her questioning whether the gym’s policy was even legal

As a property manager, she knows the drill – contracts require explicit consent for changes. “If you were to do that, you would have to get my sign of consent,” she pointed out. The video struck a nerve. Many commenters recounted their own gym horror stories. Some called out predatory practices in the fitness industry. Others defended standard contract language. 

@jennerfit

Story time! I’m heated, careful. Trying to cancel my gym membership. #gymlife #anytimefitness #storytime #fyp #help

♬ original sound – Jenner

This isn’t just about one gym or one influencer’s rant. It’s part of a larger trend where consumers are pushing back against “junk fees” and auto-renewals that seem designed to trap them. Gym memberships are a notorious pain point, with many Americans stuck in contracts they thought were straightforward. 

According to ABC15, the Federal Trade Commission has even stepped in, warning businesses that making cancellations difficult is unlawful. In a recent case, the FTC cracked down on a gym chain for exactly this kind of behavior, calling out tactics that force customers to jump through hoops just to quit.

There are many stories like Jenner’s 

Consider Harlie, a Phoenix-area woman who spent six months trying to cancel her EōS Fitness membership. She followed the gym’s policy to the letter, gave her 30-day notice, and still ended up with collection calls months later. “I didn’t think it would take me six months to get out of this contract,” she said. 

Even after speaking with managers and providing proof of cancellation, she kept getting hit with late fees and collection notices. It wasn’t until she reached out for help that the gym finally resolved the issue, refunding her money and removing her from collections. But the damage was done. Harlie felt disrespected and ignored, a sentiment shared by countless others who’ve battled gym contracts.

The problem isn’t just that cancellations are difficult. It’s that the terms are often buried in fine print or presented in a way that’s easy to miss. EōS Fitness, for example, claims its policy is clear and that members are walked through the terms at signup. But Harlie’s experience suggests otherwise. 

Consumers are so fed up that they’re turning to TikTok, YouTube, and Reddit to share tutorials on how to quit their gyms. If you’ve ever tried to cancel a membership, you know the drill: endless phone calls, unhelpful staff, and a sinking feeling that the gym is hoping you’ll just give up and keep paying.

So what can you do to avoid this mess?

First, read the contract before signing. It’s boring, but it’s better than being blindsided later. Look for auto-renewal clauses, cancellation windows, and any language about “free months” or extensions. If something seems off, ask for clarification in writing. Second, opt for month-to-month plans if they’re available. They might cost a little more upfront, but the flexibility is worth it. 

@jennerfit

Day 9 of the Glute band workout! Glutes are burning. #workout #glutes #glutesworkout #day9 #cat

♬ original sound – Spedup audios

Third, use apps or spreadsheets to track your contract’s end date and set reminders for when to give notice. And if you do run into trouble, don’t hesitate to escalate. Consumer protection agencies can help, and in some cases, legal advice might be necessary. Jenner’s video is a perfect example of why these steps matter. She thought she was doing everything right, but the gym still tried to squeeze two extra months of payments out of her. 

The fact that she had to argue her case – and was ultimately kicked out of the office – shows just how little some companies value transparency. It’s not just about the money, though $250 is nothing to sneeze at. It’s about the principle. Consumers deserve contracts that are clear, fair, and easy to exit. 

(Featured images: Jenner @jennerfit on TikTok)

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A newsroom lifer who has wrestled countless stories into submission, Terrina is drawn to politics, culture, animals, music and offbeat tales. Fueled by unending curiosity and masterful exasperation, her power tools of choice are wit, warmth and precision.