Georgia woman receives ‘extremely hard to find’ $180 Viktor & Rolf perfume from Ulta as gift. Um… is it used?: ‘Might be old’
A woman from Georgia just got a chance to see a Viktor & Rolf perfume she received for Christmas. But wait—it’s already been used by an Ulta customer?
In a video with over 38,000 views, Teagan Alexandra (@missteaganalexandra) explained how she ended up with a hard-to-find bottle of Viktor & Rolf’s Bon Bon women’s perfume that a customer might have used. But worse, her mother had already spent $200 on the bottle and gave it to her for Christmas.
So, how did Teagan receive a bottle that’s already been sprayed from or used, especially considering her mother already spent more for the perfume?
Did she purchase a used bottle from Ulta?
Teagan noticed while unwrapping her bottle of Viktor & Rolf’s perfume for Christmas that it came with no plastic covering—an obvious sign, she says, that the bottle had been tampered with or used.
Commenters generally agreed, saying that Bon Bon usually comes with a plastic wrapping that customers have to take off. Teagan didn’t mention just how much of the bottle seemed used, but her video indicated that she thought an Ulta employee sold her a used product, and the bottle was visibly not filled up.
As one viewer stated, “So logically, physically, scientifically it can’t be [100-percent] full. The bow corners are higher than the opening for the atomizer.”
It’s possible that the perfume bottle was a tester that accidentally got repackaged for general sale. Ulta offers many of its perfumes for customers to spray in-store and test, including Viktor & Rolf perfumes.
It’s also a possibility that someone returned the bottle, leading to an employee repackaging it and selling it at full price. Ulta also processes returns for barely used items within 30 days. A customer may have returned the perfume bottle, leading to it being resold.
“Ulta employee here….if it was still wrapped in plastic then it was not used,” said one commenter. “If the box was unwrapped then there’s a huge chance it was returned and resold.”
Is the bottle just made to look slightly emptier despite being full?
Some commenters offered an alternative theory as to what happened to the bottle: nothing. They figured that the odd shape of Viktor & Rolf’s Bon Bon perfume was the reason why the bottle looked somewhat empty, not any sort of malicious usage.
“Looking online, it looks like they all come like that. Since the bottle is an odd shape, it probably holds more than the amount they put in it. So you are still getting the amount of liquid on the box…” said one viewer.
Ultimately, if the bottle did get returned, it doesn’t seem as though a large amount of the product ended up getting used. Still, many viewers questioned Ulta’s business practices and the lack of plastic wrapping around the package.
How much does Bon Bon ladies’ perfume cost?
Bon Bon, a famous scent by Viktor & Rolf, does not actually appear on Ulta’s website. The perfume has apparently appeared less and less in retail spaces or online, thus making it a relatively rare scent for consumers.
But, Teagan’s mother said she got the perfume in a three-ounce bottle for $200 at an Ulta location that still carries it. That price is more than that of other stores that currently carry it. Victor & Rolf lists the perfume for $20 less than what her mother purchased it for at Ulta. Amazon lists the perfume as $180 as well, which is cheaper than Ulta’s price.
Then, there are platforms like Fragrance.net that reportedly sell three-ounce bottles of the perfume for $149.99, which is $50 less than Ulta’s reported price.
Should she return the Ulta product?
Viewers generally urged Teagan to return the perfume and buy it from different sources in the future.
One commenter specifically warned Teagan to return the bottle, considering the potential risks that could occur when using a tampered product.
“I’d return it regardless. It’s used… tampered with. I’ve worked there and Nordstroms and people refill bottles with other perfumer and tamper when returning,” a viewer shared. “I’ve seen it all. I wouldn’t mess with it. One lady got a bad infection from a used [perfume because] someone put a different chemical in a bottle of [perfume]. [The] customer called corporate on us.”
So, it may be worthwhile for Teagan to replace the bottle while she has an opportunity. But, with the Christmas return window closing, it may not be possible to do so.
@missteaganalexandra @Ulta Beauty please help me!!!! #ultabeauty #ulta #viktorandrolf ♬ original sound – missteaganalexandra
We’ve reached out to Viktor & Rolf and Ulta via email. We also sent a TikTok direct message to Teagan Alexandra regarding her bottle of perfume.
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