Woman places Walmart pick-up order. Then she sees her picker’s name is ‘David’—and decides to intervene: ‘I knew there were going to be issues’
Men who struggle to properly fulfill grocery orders while working for grocery delivery services have become a kind of trope online.
Many people rely on someone else doing their shopping, so it can be frustrating to receive “out of stock” or “replace” notifications when those items are rarely unavailable.
As customers online often report, male grocery shoppers particularly have gained a reputation for not finding items, selecting the wrong products, or not looking thoroughly enough.
For example, one woman said her male Walmart shopper delivered baby formula still in its anti-theft case. Others have said male Instacart shoppers can’t find basic items like bottled water or tampons.
Now, a woman on TikTok has added another to the mix, calling out “David” from Walmart’s pickup service.
What Did ‘David’ the Walmart Picker Do Wrong?
In a video that has garnered over 345,900 views, TikToker Haley (@haley.teague) filmed herself going into Walmart after canceling a pickup order she says the Walmart worker mishandled.
Haley begins by explaining that she had been busy and didn’t have time to grab a few last-minute grocery items for her household. Instead, she placed a Walmart pickup order.
“As soon as I got the email or the text notification that ‘David’ is preparing my order, I knew right then and there they’re going to be issues,” she says.
She says she immediately began receiving notifications that several items were out of stock.
“Such and such is out of stock. Do you want to replace with this?” she recalls.
Among the items the employee allegedly said were unavailable were Ritz cracker chips, garlic dill pickle chips, and Hellmann’s squeeze mayonnaise.
“So let’s go to Walmart and see if these items are just really out of stock or if David just was too lazy to find them,” she says.
Haley clarifies that she never went through with the order. “I immediately canceled my full order,” she says.
She Says the ‘Out of Stock’ Items Were on Walmart Shelves
The first item she looks for in the video is the eight-ounce toasted Ritz chips. According to Haley, those were marked out of stock in her pickup order.
In the clip, she films herself picking up the chips directly from the shelf.
“David, come on,” she says.
Next, she checks for Milo’s regular sweet tea, which she says had been marked unavailable and suggested as a zero-sugar substitute.
Again, she finds the regular version stocked in the refrigerator section.
“What the hell, David?” she says. “I’m starting to wonder, was David even at Walmart?”
Haley then heads to the condiments aisle to look for Hellmann’s squeeze mayonnaise.
“David said that Walmart was out of that,” she says, noting that she buys it often and has rarely seen it unavailable.
She films multiple bottles sitting on the shelf.
“Look, David. Look what I found, David,” she says.
She continues by checking on chicken livers, which she says she uses to make her dog’s food from scratch. While she acknowledges that the store is sometimes out of that item, she says it was available this time as well.
“Again. What the hell, David?” she says.
It’s About More Than Just Her Order
Beyond her own frustration, Haley says she’s concerned about how the service impacts others.
“There are people that pay a monthly subscription to Walmart to pay for this service,” she says. “People that cannot get out and come get their own items like I can.”
She questions what’s going on with the delivery service and says, “We need to get to the bottom of this.”
By the end of the video, she says she feels like she’s being “punked,” as if the situation were some kind of joke.
“The chances of Walmart seeing my little TikTok regarding this concern is not likely,” she says. “Although they need to see it. It’s a real problem. It’s annoying. And David, please be fired.”
Commenters Share Similar Stories
In the comments, viewers said they have plenty of experience with the issue.
“Don’t get me started on the produce they select,” wrote one user.
“I go and find the. ‘Out of stock’ items and bring them over to the pick up area for them to add to my order,” shared another. “They probably hate me.”
“I’m one of those people that have the Walmart plus account because I am disabled,” a third stated. “This happens every time I order.”
@haley.teague Does this ever happen to anyone else? Do you ever place an online order for the delivery person just to say it is out of stock when you know for fact, it is not out of stock? #walmart #walmartdelivery #scam #foryourepage#customerservice ♬ original sound – Haley M
The Mary Sue has reached out to Walmart via contact form and Haley via Facebook messages for comment.
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