Vegas bride hangs wedding dress on sprinkler at Mandalay Bay. She instantly regrets it: ‘This is the most insane thing that ever happened to me’
A Las Vegas hair and makeup artist happened to witness one of the craziest wedding disasters in her career. The bridal party, who all decided to stay in Mandalay Bay, got soaked by the hotel’s sprinkler system.
The worst part was that the bride’s wedding dress was hanging on a sprinkler right before the system went off, effectively ruining her outfit for the wedding and forcing wedding organizers to plan around the chaos.
In a video with over 97,000 views posted on Nov. 9, 2025, MaKall (@bymakall), a prominent wedding hair and makeup artist, explained how the bride’s day was nearly ruined due to a sprinkler system going off.
Everything goes well—until the sprinkler system starts
MaKall was almost finished with the bridal party, as she was about to help the bride with her dress. The photographer, who was taking a few photos of the bridal party getting ready, recommended hanging the wedding dress on a sprinkler to get it out of the way. At that time, the entire bridal party had pristine, shimmering makeup in preparation for their friend’s big day.
Then, water shot everywhere the moment they touched it. “ Wish I could play back to you [how much] water [was] praying out of that thing. It’s like shooting and like when you run past it, [and] it hurts because it’s spraying so hard. There’s like black stuff spraying everywhere too,” MaKall said.
The black stuff smelled disgusting, something that MaKall immediately noticed and realized would be a big issue. MaKall tried to assist in getting the stunned bridal party out of the room as soon as possible.
“ I’m in the bathroom washing my hands to zip up her dress, and I just hear screaming and I look and there’s water spraying,” MaKall told her audience. “And I literally just stand like this because what? so I’m like running across the room to get my stuff.”
The room floods, seeping into the hallway
The entire room started to flood by this point. The floors were damp to complete extreme, with the water pooling out of the carpet because it couldn’t hold it all in. Ultimately, water started to leak out of the room and toward the hallway, disrupting the entire floor.
The wedding planner, however, jumped into solution mode and quickly got to work fixing the situation. MaKall started working to fix the women’s hair and makeup, having to switch to a few things but ultimately preserving each woman’s look despite the torrential downpour.
Hotel staff quickly assisted with the room, but MaKall said, despite “fixing” everything, she felt bad for the bride.
How much would repairs for a room in Mandalay Bay cost?
As some commenters mentioned, it would be “incredibly expensive” to clean a room where a sprinkler went off.
“Yikes…my partner is a facilities director for multiple high rises in Seattle and the sprinklers are fabulous for putting out fires but they cost A LOT in water damage for water remediation. This[is] about to cost someone in the $100,000 range,” said one commenter. “Especially with all the refunds, [it] might be way more. And if it triggered other ones even worse. I’m scared for that bride!”
$100,000, however, might be a stretch, especially if only one room’s sprinkler system actually went off.
Carpet replacement can cost anywhere from $2 to $8 per square foot. Simple drying can cost $4 to $6 if it’s clean water. Although with “black stuff” coming out of the sprinkler, this will likely cost $6 to $9 instead, with prices generally depending on local averages.
That’s not considering whether the bridal party had a special bridal suite or larger accommodations, which may increase the square footage of the room, thus having more to repair. While a regular room with a king-sized bed has 550 square feet, an executive king suite has 786 square feet, and a reef suite has 1,280 square feet. Depending on the room the bridal party was in, the costs may increase exponentially.
What other charges will there be for the room?
Hotels also charge for additional damages. Often, when a client or guest checks out with additional, accidental, or intentional damages, the hotel will charge a premium to get their rooms fixed. For however long the hotel room is not available for guests, Mandalay Bay loses income.
Then, there’s replacing TVs and other electronics that got damaged by a sprinkler system or replacing the sprinkler system itself. The hallway also apparently flooded, which would add to the overall costs. All in all, another commenter’s estimate of $50,000 for one room would be more likely, although this figure could still be lower depending on a number of factors.
Who is fronting the bill for the sprinkler system incident?
Based on MaKall’s comments on her original post, the photographer ended up with the bill. She was the one who suggested placing the wedding dress on the sprinkler, which ultimately caused the sprinkler system to go off.
Ultimately, though, the answer still seems up in the air. MaKall stated on Nov. 10 that she wasn’t exactly sure who ended up with the charges, the same day she mentioned that the photography company was liable.
We’ve reached out to MaKall and a woman tagged in one of MaKall’s posts discussing the incident via TikTok direct message. We’ve also reached out to Mandalay Bay via email for comment.
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