‘A packet of soy sauce has more product’: New Jersey woman buys pack of minis from Sephora. Then she sees the insulting Gisou hair oil bottle
New Jersey woman Katie (@llewynthecat) has gone viral after feeling short-changed over a Sephora freebie. But is her upset justified?
In the clip, which has amassed 118,100 views, she held up a bottle of Gisou hair oil to the camera—the bottle was less than half full.
“What the hell is this, Sephora?” she asked. “I just got this as part of the minis that you get if you spend $90 on Sephora right now. And this is how much I got in my thing that was already only 0.1 ounces.”
“And like, I know it was free, but come on, it’s not even halfway full,” she added. “What am I supposed to do with this? Like, the packaging isn’t even oily. And neither is anything in this bag. So, like, it’s not like it spilled. It just wasn’t ever full. Come on.”
Tagging Sephora in the description, Katie added, “I know this was free but this was so disappointing.”
“Not to mention they shipped it separately from my order, which isn’t coming until tomorrow. Yes, I know this is a champagne problem, please let me complain.”
The TikToker didn’t immediately respond to The Mary Sue’s request for comment via TikTok comment.
@llewynthecat @sephora I know this was free but this was so disappointing :( No to mention they shipped it separately from my order which isn’t coming until tomorrow. Yes I know this is a champagne problem, please let me complain #sephora #sample #mini #beauty #makeup ♬ i was only temporary – my head is empty
People are on her side
In the comments, users couldn’t believe how empty the bottle was. “That’s like 2 drops,” one wrote. That’s a pill size,” another added. “No way we’re letting companies give us half full bottles,” a third said, shocked.
And a fourth quipped, “A packet of soy sauce has more product than what’s in there.”
Meanwhile, a fifth speculated, “They give influencers more, which is disappointing since we’re actually paying for it,” while a sixth suggested, “We should boycott Sephora.”
Sephora and Gisou didn’t immediately respond to The Mary Sue’s request for comment via email.
Shopper feels short-changed by Glossier Sephoria freebie
Katie isn’t the only one to draw the short straw when it comes to certain Sephora freebies.
As part of Sephora’s Beauty Insider program, customers enrolled can collect a free birthday reward, which usually consists of a box of travel-sized products like makeup, skincare, and perfume.
However, when TikToker Hajra (@itshellohajra) opened her box of Glossier goodies, she was shocked to discover that the Glossier Cloud Paint blush only has 0.13 fl oz of product. In the background was the viral audio: “I hope you’re hungry…for nothing.”
Evidently, there seems to be a growing frustration over Sephora’s freebies—the question is, will they listen?
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