Couple buys $8,000 Lovesac couch. Then it arrives: ‘$8000 for upgraded IKEA is insanity’

Be careful what you shop for. You might just bite off more than you can chew. No one has learned this lesson more thoroughly than one woman who’s currently going viral for purchasing the couch to end all couches. Absolutely overwhelmed by the “great wall” of couch parts taking over her house, she’s brought us into her home to witness the carnage firsthand. Despite the logistical headache, she’s still loving the Lovesac couch itself.

What’s up with the Lovesac couch?

In a viral TikTok posted on Jan. 11 that has since accumulated over 4.7 million views, Tracy (@tracytellsit) shares her experience after purchasing one of Lovesac’s “sactional” couches, where the prices range from $5,000 to $9,000 pre-discount.

“Ever wondered what it’s like when you buy a Lovesac?” she begins in the video. “You know, one that you’ve been, like, looking at for three years and then finally bit the bullet? … This is it.”

Tracy then flips the camera away from her face to show the room she’s standing in, and it’s… absolutely littered with boxes. Nearly every available inch of floor and table space is covered in empty boxes and broken-down couch parts. And it doesn’t end there.

“There’s more empty boxes in that room,” Tracy continues, showing viewers around a house that is indeed full of Lovesac materials in pretty much every room. “Those are all broken down. That’s all corner post pieces. The house is a disaster because we had to move everything out of the living room in order to start to build it.”

The video truly becomes comical as Tracy walks viewers through more and more of her house. She reveals more boxes, couch parts, and towers of precariously stacked cushions.

“And this isn’t even all of it,” Tracy finishes. “It’s literally in so many places. The Great Wall of Lovesac.”

Commenters weigh in on the debacle

While it seems Tracy entered this particular fray willingly and good-naturedly, viewers didn’t hold back in her comments section. Multiple commenters chimed in with some good-old-fashioned clowning.

“Tell me you didn’t research it – without telling me,” commented one viewer.

“Yall need to stop supporting businesses that don’t offer bare minimum services for obscene prices,” wrote another.

“You bought a Lego couch that can be rearranged and wondered why it came in pieces?” joked one commenter.

People didn’t like the price tag

Many viewers were just confused why anyone would go for such an expensive piece of furniture in the first place, with one person remarking, “Problems out of my tax bracket.”

“That’s such a wild price for such a basic piece of furniture,” another viewer commented.

“I cannot imagine paying that much $ for a couch let alone one I have to assemble and deal with all those boxes,” wrote another.

“Absolutely not,” agreed yet another commenter. “8000 and no set up is ridiculous.”

It also appears Tracy’s video has brought out folks with personal beefs against Lovesac. Interior designer Libby Yozamp commented, “As an interior designer, i despise lovesac” beneath Tracy’s video.

Delivery drivers aren’t thrilled, either

“One love sac is usually 32 boxes, that each weight about 20-40lbs,” commented a viewer. “Sincerely a former FedEx driver who hates them dearly.”

“UPS loader here,” wrote another. “I hate lovesac with a fire passion, and I hope the 30+ boxes inconvenience you dearly.”

One account dedicated to furniture and interior design also chimed in to give Tracy and her viewers tips on possible alternatives.

“Smith Brothers, Huntington House, Norwalk, American leather… all fantastic companies that are solid wood, American Made, and doesn’t require assembly,” they wrote. “$8000 for upgraded IKEA is insanity.”

@tracytellsit I can’t wait to see it finally finished but my honest review so far is it definitely needs time to break in. Stuff & tough to get together but I know overtime it will get easier #lovesac #sactional #blackfriday #splurge ♬ original sound – Tracy Tells It All ??‍♀️

Tracy’s verdict, when all is said and done

So how is the couch, finally, once all the dust has settled and the construction is actually completed? Tracy told The Mary Sue via email that the gargantuan piece of furniture was worth the cash.

“I will say my salesperson did warn me how many boxes they come in,” Tracy admitted via email. “But nothing truly prepares you for how much trash you’ll have and how the pieces multiply like rabbits as you unbox them! Truly such a well packed product and worth every single penny.”

Tracy joked that “putting it together was a true test of [her] marriage though,” as building “always is,” but she assured The Mary Sue humorously that hers is “still going strong.”

Tracy also took the time to send a proper review of the couch after finally being able to enjoy it after all that work. She maintains it’s exactly the kind of couch she’s been looking for and very much justifies its steep price tag.

“I don’t consider it a boujee purchase,” Tracy wrote to The Mary Sue. Instead, she says she considers it “an investment.”

“I waited and saved for three years before biting the bullet. Mainly because of the price but also to make sure I was investing in something that made sense,” she shared. “I had my last living room set for close to a decade and knew I wanted to find something I could truly wash every inch of. No other product on the market checked all the boxes like Lovesac did. Machine washable, modular, easy to change, high quality, finished storage compartments- the list goes on. We plan to keep this couch through moves, kids, pets and just life. Friends have had theirs for years and swear by it!”

The Mary Sue has also reached out to Lovesac via email to request additional comment.

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