‘This is terrifying’: Florida woman goes to Hilton DoubleTree hotel. Then she says the hotel staff tried to kidnap her

A Florida woman stayed at a Hilton DoubleTree Hotel located near Garfield Beach, Boca Raton, Florida. There, she claimed she had a truly dangerous experience that could have had catastrophic consequences.  

It started when TikToker Breanna Holmes (@brebreeezy) booked a hotel. She wanted to avoid a long and perilous drive back to Jacksonville, Florida, after apartment hunting in the area. So, she planned to drive back home the next day. 

Holmes wanted to have a nice evening. She purchased a bottle of wine and a face mask and planned to get dinner that night. But, on Jan. 24, she experienced such a difficult situation that she ultimately had to leave the hotel that night 

What happened at this hotel?

At first, Holmes was having a relaxing evening. She checked into her hotel room and went out for dinner, coming back to her room for the evening. When Holmes finally went inside, she realized that the T.V in the room was not working. 

Holmes notified the front desk, who told her they would send a maintenance man up to inspect the device. However, Holmes did not want a man coming up right after she showered. She was indecent and needed time to change. Plus, she simply did not want him there. The front desk attendant responded dismissively, saying, “ What do you want me to do about that?”

So, she let them know she was OK and had an iPad with her that she could use. But her experience was still poor. The attendant was still somewhat hostile. Holmes said, “ He was rude. He was rude and he didn’t wanna work.”

The interaction was somewhat upsetting, but she let it go and got ready for bed. 

Two silhouettes appear outside her door

Holmes went to bed until around 12:32 a.m. when she heard a noise outside her door that woke her up. The phone was ringing, which was unusual, as Holmes didn’t let anyone in her close circle know she was staying there. 

She tried to relax, but eight minutes later, she heard a light knock at the door. There was no light in the room, so she could see the silhouettes of two pairs of feet from the bed. What’s worse? No one identified themselves. From outside, Holmes couldn’t hear a thing. 

“ Nobody said a word. [They did not] identify themselves to me,” Holmes described. “Nobody said a word. I hear noise like the door is trying to open, and I’m like, what the [expletive]?”

The next thing she knew, someone was trying to open her door. When that didn’t work, they tried to open a connecting door. Holmes tried calling “everyone she knew.” She even called 9-1-1, but hung up because she was unsure of who was actually outside her door. 

“ It can’t be somebody who’s trying to get into my room,” she recounted. “I [had] a box cutter, I [had] a little thing of mace and I am crying. [I was] calling everybody that I know because at this rate I’m thinking, ‘did the man downstairs send the maintenance man up here?’”

Holmes speaks with other Hilton DoubleTree Employees

Holmes continued to call members of her family as the two strangers tried to enter her room. She thought about calling the front desk to ask what was happening, but she decided not to in case they were setting her up. She realized that she was alone in the hotel room. If she opened the door, she could be in danger. For that reason, Holmes concluded that the front desk may be “in” on a potential kidnapping plot. 

She talked on the phone with her father and her aunt. Crying, she tried to sleep but struggled. Holmes kept a knife and a mace close to her through the night. She recorded a section of the noise she heard outside her door, as it wasn’t just “a little noise.” The two strangers outside her door were loud, intense, and genuinely terrifying. 

The next morning, she spoke to an employee at the Hilton DoubleTree, who told her that she was put down as a “no-show” for the room. Apparently, Holmes had “no reservation” at the hotel. This was extremely strange to Holmes, who had checked in the day before. She had spoken multiple times with the front desk staff after checking into the hotel at around 4 p.m. the day prior. She had even called the front desk from her hotel room that evening. 

An employee with Hilton DoubleTree let her know that it was “protocol” to check empty rooms. But why would hotel employees burst into an empty room in the dead of night as part of a ‘protocol’?

Holmes’s aunt then called the hotel and asked to speak to their security team. The Hilton DoubleTree location let her know that they didn’t have one. Afterward, Holmes and her family did additional sleuthing. Holmes discovered that her booking online listed her as being in a room with two queen beds. But when she stayed at the hotel, she noticed there was only one king in the room. 

Holmes pieces together what happened that night

Despite the hotel telling her their version of events, Holmes was still skeptical. 

“ I am told they didn’t know who was occupying the room,” Holmes said. “ They told me I was gonna get a call back from the… manager and the general manager to call me and explain what protocol was.  I checked out Sunday morning, checked out Sunday morning at like nine something. I have no call back.” 

Holmes did receive a refund, but she said that it was not enough. The fear that she felt could have led to a much more dangerous situation for her and for the staff at the hotel. 

“ Imagine that I felt, you know, threatened enough to pull out a gun and shoot through the door,” Holmes added. “Imagine they weren’t able to open the door. What was gonna happen then?” 

That, along with the fact that she was indecent and had clearly told the front desk that earlier in the night, made the situation at the Hilton DoubleTree hotel feel traumatizing. Finishing her video series, Holmes identified the hotel where it occurred and stated that it still could be a trafficking-related issue. Ultimately, she doesn’t know exactly what occurred that night, but it scared her deeply. 

Is there actually a ‘room-checking policy’ that Hilton hotels use?

Holmes’s experience was unsettling for her, but there is a possibility that staff members at the Hilton DoubleTree truly made a mistake during her stay. 

Commenters were mixed. Some said that the hotel made a genuine mistake, while others stated that the incident was related to human trafficking. 

“They’re being honest about the no show,” one commenter said. “This EXACT situation happened to my husband and kids in Branson, MO & our room was a no show [because] we were in a different room. I hate for the hotel to get a bad rep when it was an honest mistake.”

Others replied, telling the viewer that the situation was “unacceptable” regardless.

Then, some viewers supplied additional thoughts in the comments section. “They put you as a no show so there would be no record of you being there,” one woman added. 

Most Hilton properties do not publicly disclose their internal policies regarding room checks for vacant rooms. Most hotels reserve the right to check rooms every 24 hours, regardless of whether a guest is staying in the space. 

@brebreeezy Part 1: please watch this through; I have no heard from the hotel since checkout after I was promised to be contact by management. #fy #humantraffickingawarenes #florida ♬ original sound – Breanna Holmes

We’ve reached out to Breanna via TikTok direct message and Hilton Worldwide via its corporate press email for more information. 

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