New Jersey woman sends DoorDasher to the store to get her some chocolate chips. Big mistake: ‘If you get a man just cancel’
While most people are used to having a grocery list and then going to a store to fulfill it, something often seems to go wrong when we pay someone else to do it for us.
Whether it’s high turnover, pressure from companies to complete orders quickly, low pay, or some combination of all three, something happens when services like DoorDash hire people to shop for others.
More specifically, many customers say male shoppers are notoriously bad at the job. One Redditor, for example, wrote that they “bring veggies or fruit that are bruised or going bad” and “quickly skip items and mark them as ‘out of stock,’ even things that are very plentiful and common.”
Hundreds of creators on TikTok shared similar experiences.
Now, adding to that lore, a woman shared a message exchange with her DoorDash grocery shopper. His task was to pick up a very commonly used item. Somehow, he still failed.
How Did The DoorDash Shopper Get It Wrong?
In a clip that has gotten more than 1.8 million views, Sara Lombardi (@saralombardii5) shared a screen recording of her text messages with her DoorDash shopper. “Trying to DoorDash chocolate chips for baking,” she wrote in the video’s text overlay.
The exchange starts off rocky. “No dark chocolate,” the shopper texts.
Lombardi responds that there has to be some kind of dark chocolate chips in another brand. Instead of chips, the shopper sends a photo of UNREAL dark chocolate peanut gems sitting in the cart.
She responds with a simple “no,” then tries to help him out. “Wegmans brand?” she asks, sending a photo of a standard bag of Wegmans chocolate chips.
“No,” he writes.
Lombardi presses him. “Not a single brand of chocolate chips in the whole store?”
“I can’t see their location. I checked the chocolate aisles,” the shopper texts back.
She tells him to ask an employee. Instead, he sends another photo of the peanut chocolate gems and asks whether she wants a refund or that item instead.
“I don’t want that,” Lombardi replies. She spells it out. “Can you ask an employee please? It would be in the baking aisle. Not the candy aisle.”
The confusion only grows. “Do you want chocolate chips,” the shopper asks.
“Yes, dark chocolate chips. They are for baking,” Lombardi responds.
The shopper insists he now knows where they are and says he will get them.
He Still Doesn’t Get It
A moment later, he sends a photo of Wegmans’ chocolate chip cookies.
“No. Not cookies. Chocolate CHIPS,” Lombardi replies.
“ITS CHIPS,” the shopper insists.
She sends the same photo of the chocolate chip bag again. That does not help. “You didnt tell me if its muffin or cookies. what is the thing u want,” he asks.
“It’s not a cookie or a muffin. Do you know what a chocolate chip is?” Lombardi responds.
He tells her the item is not in the baking aisle, then claims it is on aisle 11B and out of stock. Lombardi pushes back, writing that she does not understand how an entire grocery store could be out of chocolate chips.
“Safe to say there were no chocolate chips found,” she wrote in the final text overlay.
“Your reminder to just go to the grocery store yourself,” she adds in the caption.
Commenters Share Similar Stories
The comments section quickly filled with people sharing their own delivery horror stories.
“An Instacart shopper once told me the whole store was out of cheese. Just all cheeses, gone,” one person shared.
“If you get a man just cancel,” another said.
“Tbh, understanding English needs to be a requirement for these things,” one commenter added. “If you’re gonna be doing a job that requires you to communicate with other people, you need to be able to speak and understand whatever language that may be.”
Others took the idea further. “A competitor to Instacart that only hires women would be so successful,” one person joked.
Some stories were even worse. “I once got a COVID test as a replacement for a pregnancy test,” one commenter wrote.
And for many, Lombardi’s exchange crossed into absurd territory. “The ‘I understand now’ followed by chocolate chip cookies would have made me commit a crime that day,” one person joked.
@saralombardii5 Your reminder to just go to the grocery store yourself #doordash #groceryshopping #chocolatechip #fyp #doordashdriver ♬ Funny – Gold-Tiger
The Mary Sue has reached out to DoorDash via email and to Lombardi via TikTok and Instagram messages for comment.
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