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Uber Eats Customer Is With Her Baby at Home Alone. Then She Gets Chills After Finding Her Order Inside: ‘Major Safety Violation’

Food deliveries are usually left at the front door. But finding an order inside your home is a completely different situation, especially when you never gave the driver permission to come in.

An unlocked door doesn’t mean someone can simply enter. And when a customer doesn’t even know the delivery has arrived, discovering the food inside can raise some serious questions about how it got there.

That’s what happened to TikTok creator Christina Finn (@tinacousinsfinn), who was home alone with her baby when she ordered Uber Eats. Finn claims she later found her food sitting in her hallway and realized the delivery driver had apparently opened her front door and entered her home without her knowing.

That Was Unexpected

Christina’s initial shock quickly turned into concern for her safety. Text on the video asks, “surely this is a major safety violation??” after she finds her Uber Eats order inside her home. “I can’t believe what I am seeing,” Christina says as she starts recording. She then tells viewers, “My Uber Eats man has entered my house.”

Christina shows the Uber Eats order sitting inside near bags of clothes. She claims she ordered it about an hour earlier but received no delivery update, call, or text and didn’t hear a knock.

@tinacousinsfinn

you can literally watch as my initial shock turned into actual fear for my safety like surely this can’t be okay?? @Uber & Uber Eats UK motherhood femalesafety womenssafety

♬ original sound – Tina&Co | ?

She believes it arrived while she was upstairs, possibly in the shower. “They have opened my door and left this in my hallway,” Christina says, adding that the food felt cold, so she didn’t know how long it had been there.

The situation became more frightening because Christina was home alone with her baby while Cameron was in Belfast. Feeling uneasy and scared, she asks, “What the hell am I supposed to do?”

Christina admits her front door was unlocked, calling that “partially my fault.” Still, she doesn’t believe that gave the delivery person permission to enter. “Nobody should just come into my house,” she says.

There are already plenty of safety concerns around letting delivery drivers inside. This is especially true when it comes to crossing the line between someone’s doorstep and their private space. 

Christina claims there was no invitation, and her home doesn’t have a porch or separate space that could explain the mix-up. According to her, the person had to open her front door to leave the order inside.

She doesn’t accuse the delivery person of trying to harm her and acknowledges they apparently left after dropping off the food. “They didn’t mean any harm, obviously,” Christina says, but adds that they could have called, texted, or updated the app instead.

Concerns about who is arriving at customers’ homes have also come up with Uber Eats. One customer found that the person delivering his order didn’t match the driver shown in the app.

Viewers largely agreed that leaving the door unlocked wasn’t the main issue. “‘lock your door’ ‘why didn’t you check your door?’ WHY DID THE DELIVERY PERSON EVEN ATTEMPT TO OPEN THE DOOR IN THE FIRST PLACE?!” one commenter wrote.

“People in this comment section are missing the point. You don’t just let yourself into a house unlocked or not,” another argued. Someone else asked, “why would he even CHECK the door to see if it was unlocked??”

Others urged Christina to report the incident. “Please report this to both Uber Eats and the police,” one viewer wrote.

Uber Eats also responded in the comments, according to the exchange Christina shared. “Hi Tina, this is completely unacceptable and we are so sorry this happened. Thank you for reporting this and connecting with us. Our Safety team is investigating and will take appropriate action.”

For Christina, the experience appears to have changed how comfortable she feels leaving her door unlocked, regardless of whether the delivery person intended any harm. By the end of the video, she says she’ll be “double, triple locking everything” from then on.

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Umme Tun Nessa is a writer at The Mary Sue who covers film, television, and the internet’s endless ability to turn pop culture into a daily group chat. She is drawn to sharp dialogue, unhinged press-tour moments, and any movie that sounds a little too strange to exist. She would also like it noted that “just one episode” has never once meant one episode.